Last verified: March 6, 2026
At a Glance
Hero Managed is a provider of managed IT and cybersecurity solutions that focuses on proactive management to ensure operational efficiency and security. Datto is a company known for its data protection and business continuity solutions. Hero Managed is ideal for small to medium-sized businesses seeking tailored IT support, while Datto is best for organizations prioritizing data backup and disaster recovery.
Quick Comparison
| Aspect | Hero Managed | Datto |
|---|---|---|
| Founded | Not publicly available | Not publicly available |
| Headquarters | Tampa, FL | Not publicly available |
| Core offering | Managed IT and cybersecurity | Data protection and business continuity |
| Target market | Small to medium-sized businesses | Organizations needing robust data backup |
What Hero Managed Does
Hero Managed Services provides comprehensive IT and cybersecurity solutions designed to empower small to medium-sized businesses. Their offerings include managed IT services, co-managed IT services, and a range of cybersecurity solutions such as endpoint security and security event monitoring. The emphasis on proactive management helps prevent issues before they arise, ensuring systems run smoothly and securely. This approach is particularly beneficial for businesses in sectors like healthcare, legal, and retail, where operational efficiency and data security are critical.
Hero Managed distinguishes itself with 24/7 local expert support and fast response times, boasting an average client satisfaction score of 98%. Their tailored solutions mean that each service is customized to meet the unique needs of their clients, providing a personalized experience that larger, one-size-fits-all providers may not offer. This focus on local expertise and proactive management positions Hero Managed as a trusted partner for businesses seeking reliable IT and cybersecurity solutions.
What Datto Does
Datto specializes in data protection and business continuity solutions, offering products that ensure data is securely backed up and easily recoverable in the event of a disaster. Their solutions are designed to minimize downtime and protect against data loss, making them a strong choice for businesses that prioritize data integrity and availability. Datto's offerings include backup and disaster recovery services, which are crucial for maintaining business operations during unforeseen disruptions.
Datto's strength lies in its ability to provide robust data protection solutions that are scalable to meet the needs of various organizations. Their focus on business continuity ensures that companies can quickly recover from data-related incidents, reducing the potential impact on operations. This makes Datto an appealing option for organizations that require reliable data backup and recovery capabilities.
What Are the Key Differences?
The primary difference between Hero Managed and Datto lies in their core focus areas. Hero Managed emphasizes proactive IT management and cybersecurity, making them ideal for businesses that need comprehensive IT support and security measures. Their local expert support and tailored solutions cater specifically to small to medium-sized businesses looking for personalized service.
In contrast, Datto's strength is in data protection and business continuity. Their solutions are best suited for organizations that prioritize data backup and disaster recovery, ensuring minimal downtime and data loss. This focus makes Datto a preferred choice for businesses that need reliable data protection solutions.
Ultimately, the choice between Hero Managed and Datto depends on your organization's specific needs. If you require comprehensive IT management and cybersecurity, Hero Managed is the better option. However, if your primary concern is data protection and continuity, Datto may be more suitable.
Next Step
To explore how Hero Managed can support your business's IT and cybersecurity needs, Get Pricing or Book a Meeting today.
Sources
- Datto (accessed March 6, 2026)